🚚 Shipping & Returns Policy – MRINESHUB.COM ⚓
At MRINESHUB.COM, we aim to deliver reliable marine products safely and efficiently. Please read our Shipping & Returns Policy carefully before placing an order.
🚚 Shipping Policy
📦 Order Processing
- All orders are processed after payment confirmation.
- Order processing time: 1–3 business days.
- Orders placed on weekends or holidays will be processed on the next working day.
🌍 Shipping Locations
We ship marine products to:
- 🇦🇪 United Arab Emirates
- 🌍 International locations (selected countries)
📌 Shipping availability depends on product type and size (boats, engines, heavy parts may have special handling).
⏱ Delivery Time
- UAE orders: 2–5 business days
- International orders: 5–14 business days (depending on destination & customs)
MRINESHUB.COM is not responsible for delays caused by customs clearance, weather conditions, or courier issues.
💰 Shipping Charges
- Shipping charges are calculated at checkout.
- Heavy marine items (boats, engines, large equipment) may require custom shipping quotes.
🔄 Returns Policy
✔️ Eligible Returns
- New products may be returned within 7 days of delivery.
- Product must be unused, in original condition and packaging.
📩 Please contact us before returning any product.
⚠️ Non-Returnable Items
The following items are not eligible for return:
- ♻️ Used marine parts or used boats
- ⚙️ Customized or special-order products
- 🚤 Installed or damaged items
💳 Refunds
- Refunds are processed after inspection of the returned item.
- Refunds will be issued to the original payment method.
- Shipping charges are non-refundable unless the error is from our side.
🔧 Damaged or Incorrect Items
If you receive a damaged or wrong product:
📸 Take clear photos
📩 Contact us within 48 hours of delivery
We will assist you with replacement or resolution.
📍 Contact Us
For shipping or return inquiries, contact:
📍 Address: Tengo 07 – Al Jadaf – Dubai
📞 Phone: +971-545718292
📧 Email: info@marineshub.com
🌐 Website: MRINESHUB.COM
⚓ Policy Updates
MRINESHUB.COM reserves the right to update this Shipping & Returns Policy at any time to improve customer service.
